Booking and Cancellation Policy
Booking
Booking
Booking is required for all treatments. Book online or by phone at 873-682-1998.
Booking is required for all treatments. Book online or by phone at 873-682-1998.
We ask for a credit card when you book, to reduce no-shows. Nothing is charged before your treatment. You pay at the clinic only.
We ask for a credit card when you book, to reduce no-shows. Nothing is charged before your treatment. You pay at the clinic only.
Cancellation
Cancellation
To cancel an appointment, let us know by phone or email at least 24 hours in advance. With less than 24 hours’ notice, or if you do not show up, a fee equal to 50% of the total cost of the booked session is charged to your credit card.
To cancel an appointment, let us know by phone or email at least 24 hours in advance. With less than 24 hours’ notice, or if you do not show up, a fee equal to 50% of the total cost of the booked session is charged to your credit card.
Late Arrivals
Late Arrivals
If the schedule allows, we will gladly move your appointment. Otherwise, your treatment is shortened to the time remaining. If you are more than 25 minutes late, the treatment is cancelled and the cancellation policy applies.
If the schedule allows, we will gladly move your appointment. Otherwise, your treatment is shortened to the time remaining. If you are more than 25 minutes late, the treatment is cancelled and the cancellation policy applies.
Rules and Recommendations
Clinique Osez is not responsible for lost, stolen or damaged personal belongings.
Clinique Osez is not responsible for lost, stolen or damaged personal belongings.
Arrive 5 to 10 minutes before your appointment.
Arrive 5 to 10 minutes before your appointment.
Smoking and vaping are not permitted.
Smoking and vaping are not permitted.
We recommend using the washroom before your treatment.
We recommend using the washroom before your treatment.
Please remove your jewellery before your treatment.
Please remove your jewellery before your treatment.
Please turn off your phone during your treatment.
Please turn off your phone during your treatment.